Return and Refund Policy
This Return and Refund policy govern the conditions under which returns and refunds are accepted are accepted by[orovihomedecor]. By making a purchase on our website you agree to the terms outlined below.
2. Non-Returnable and Non-Refundable Items
The following items are not eligible for return or refund:
- Products damaged due to customer misuse, improper handling, or installation Customized or made-to-order wooden products Items without original packaging
- Products purchased during clearance sale or special promotions
3. Refund Policy
Once the returned product is received and inspected , we will notify you of approval or rejection of your refund.
If approved:
- Refunds will be processed within 7-10 working days
- The refund amount will be credited to the original mode of payment
4. Replacement Policy
In case of damaged or incorrect products, customers may opt for:
- A replacement product (subject to availability) ,or a full refund
5. Shipping Charges
- Shipping charges are non-refundable unless the return is due to our error(wrong or damaged product).
6. Cancellation Policy
- Orders can only be cancelled before dispatch. One shipped; cancellation requests will not be accepted.